Privacy Policy

We collect information you provide during account creation, checkout, support, AI usage, or profile updates, including name, email, phone number, billing address, shipping address, order details, payment status, and support messages.

For AI features, we may store your prompts, answers, selected tool, token usage, estimated cost, and metadata needed to provide support, safety limits, wallet credits, and admin review.

We use your data to process orders, calculate shipping, provide customer support, manage accounts, verify email, prevent fraud, improve products, operate AI features, maintain wallet credits, and comply with legal or tax obligations.

Saved delivery pincode is used to show serviceability and Shiprocket delivery estimates on product and checkout pages.

Payment details are processed by our payment gateway and banking partners. We do not store full card, UPI, wallet, or banking credentials on the storefront.

Delivery information required to ship an order may be shared with Shiprocket and courier partners for pickup, tracking, delivery, returns, and proof of delivery.

We use cookies and local storage for cart continuity, account sessions, country selection, delivery pincode fallback, checkout progress, and site security.

If you clear browser data, local preferences may reset, but account-level data remains available when you sign in.

Order, invoice, payment, tax, support, and AI usage records may be retained as long as needed for business, legal, safety, audit, and dispute-resolution purposes.

For access, correction, or deletion requests, contact brajsavitrikrishisansthan@gmail.com. Some records may need to be retained where required by law or legitimate business need.

We use access controls, authenticated sessions, and trusted service providers to protect customer data. No internet-based system is perfectly secure, so customers should keep account passwords and email access safe.